Luana Alencar - Resume
Work Experience
2025-2025
Social Media Manager
● Developed social media strategies to increase engagement.
● Created digital marketing plans and advertising campaigns.
● Produced copy and content for social media platforms.
● Researched target audience and implemented ad segmentation.
2023-2024
Customer Support
● Provided customer service and technical support, ensuring high satisfaction.
● Sold products and services, contributing to sales growth.
● Diagnosed and resolved technical issues.
2019 – 2020
Event Management and Merchandising Intern
● Organized events and managed social media to strengthen brand presence
● Coordinated product displays at point of sale to maximize conversions
Education
2024-2025
Marketing, Public Relations and Advertising – IEFP
● Marketing Strategies, Digital Marketing, B2B and C2C, Meta Ads, Metrics, and Leads
2023-2024
UI/UX Design – IEFP
● User Experience, Personas, Ads on major platforms
2017-2019
Fashion Design – Senac
● User Experience, Personas, Ads on major platforms
Skills & Expertise
- Social Media Management | SEO | Paid Media | Content Strategy | Performance Analysis | Brand Development | Market Research | Digital Advertising